SHIPPING & RETURNS

Free Shipping
We offer free shipping via ePacket&China Post Registered Air Mail no matter where you are.If your order amount is big enough,we can offer freeshipping via express.

Delivery method

Our company has signed agreement with DHL/FEDEX/UPS/TNT/EMS, which are international transport companies, which help us deliver goods quickly with more preferential price to lower transport cost for our costumers.

Transport cycle
Under normal circumstances, Cool Steel Jewelry proudly has worldwides shipment with DHL/FEDEX/UPS/TNT/EMSwithin 2-4 business days Encountered with festivals, vacation or force majeure, the transportation period may be a little longer.

Package and security
The merchandises are delivered in special container provided by DHL/FEDEX/UPS/TNT/EMS. Furthermore, we usually put some plastic bubbles inside the parcel to keep the jewelry steady, waterproof and crushproof. You can track the shipment via the web and get the additional information by 800 free or other telephones.

Custom
Our customers do not need to worry about whether or not they can pass the custom successfully. We cooperate with DHL/FEDEX/UPS/TNT/EMS to help costumers finish custom procedures. So far, the Customs declaration percentage of our products has reached 100%.

 

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